Improving the reliability of chip-off forensic analysis of NAND flash memory devices

Digital forensic investigators often need to extract data from a seized device that contains NAND flash memory. Many such devices are physically damaged, preventing investigators from using automated techniques to extract the data stored within the device. Instead, investigators turn to chip-off analysis, where they use a thermal-based procedure to physically remove the NAND flash memory chip from the device, and access the chip directly to extract the raw data stored on the chip. We perform an analysis of the errors introduced into multi-level cell (MLC) NAND flash memory chips after the device has been seized. We make two major observations. First, between the time that a device is seized and the time digital forensic investigators perform data extraction, a large number of errors can be introduced as a result of charge leakage from the cells of the NAND flash memory (known as data retention errors). Second, when thermal-based chip removal is performed, the number of errors in the data stored within NAND flash memory can increase by two or more orders of magnitude, as the high temperature applied to the chip greatly accelerates charge leakage. We demonstrate that the chip-off analysis based forensic data recovery procedure is quite destructive, and can often render most of the data within NAND flash memory uncorrectable, and, thus, unrecoverable. To mitigate the errors introduced during the forensic recovery process, we explore a new hardwarebased approach. We exploit a fine-grained read reference voltage control mechanism implemented in modern NAND flash memory chips, called read-retry, which can compensate for the charge leakage that occurs due to (1) retention loss and (2) thermal-based chip removal. The read-retry mechanism successfully reduces the number of errors, such that the original data can be fully recovered in our tested chips as long as the chips were not heavily used prior to seizure. We conclude that the read-retry mechanism should be adopted as part of the forensic data recovery process. © 2017 The Author(s). Published by Elsevier Ltd on behalf of DFRWS. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).